Aloha! Join us for Daycare! Create a Profile to Get Started!

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Client Portal
Client Portal

READY TO JOIN THE HI-BK OHANA?

We understand that each dog is unique and has their own personality. Some days can also be better than others. We want to ensure that your dog has a safe, fun, and positive experience with us whether it’s during daycare,
a spa day, boarding or training session!

Follow the below steps to get started:

STEP 1:  Create your HI-BK client profile  

CREATE HI-BK PROFILE HERE

An account is required to book any type of service with us. Required vaccinations must be up to date.

STEP 2:  Contact us to schedule your first appointment with us!

A temperament test is required for dogs older than 6 months. This is a half-day daycare session (up to 4 hours) and can be scheduled M-F at 9am or 10am. We limit 2 new clients per day. For puppies less than 6 months old, please contact us to go over our process to introduce young pups to daycare!

STEP 3: After the completion of your first reservation, request all future daycare, grooming & spa, and boarding services on the HI-BK Client Portal!

Contact us to schedule your first appointment!

Store Hours

Monday – Friday: 7:30am – 7:30pm
Saturday – Sunday: 9:00am – 6:00pm
Reservation required for Saturday daycare due to limited space.
Holidays: 9:00am – 6:00pm
Closed: Thanksgiving Day, Christmas Day and New Year’s Day
Boarding drop-off, pick up must be arranged before or after closed holiday.

Address:

76 Rockwell Place

Brooklyn, NY 11217, USA
718-971-9605


Email:

woof@hi-bk.com

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Working Hours:

Monday – Friday: 7:30am – 7:30pm
Saturday – Sunday: 9:00am – 6:00pm

 

Holiday Hours:
Monday – Friday: 9:00am – 6:00pm 

Saturday – Sunday: 10:00am – 5:00pm

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What is a temperament test?

A temperament test is required for dogs older than 6 months. This is before starting daycare and boarding.  

We start by gently introducing the dog to their new environment, alongside their human companion, to help them acclimate to different stimuli. Each dog receives individual attention to ensure a comfortable transition before joining the group. This detailed process is conducted for the four hour period, and we’ll need to meet with each dog’s human for about 15 minutes at the beginning to review the dog’s profile.

 

Times available for temperament test: 
Monday-Friday at 9am

 

We first meet with each client to review your dog’s profile in greater detail, which takes approximately 15 minutes, before starting your pup’s temperament test. We gently introduce your dog to this new environment by allowing them to explore on their own for a bit in the testing area, followed by meeting a few new friends one on one before joining the larger group. Each dog receives individual attention to ensure a comfortable transition and this detailed process is conducted during the four hour period. At pick up, we will meet with you again to discuss what happened during the test and any next steps we recommend.

 

For puppies less than 6 months old, please contact us to go over our process to introduce young pups to daycare!

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Health certificate requirements

Current vaccination certificate must be uploaded to your dog’s profile. It should include your dog’s information, name of the vaccination given, when the vaccination was last given and next due date.

Core Vaccinations

  • Rabies
  • DHPP/DA2PP
  • Bordetella

Lifestyle

  • Canine Influenza (H3N2/H3N8)
  • Leptospirosis

Negative Fecal Exam

For puppies younger than 7 months. The fecal exam needs to be completed within 2 weeks of first day of service.

Spay/Neuter Rule

Dogs over 7 months should also be spayed or neutered for their stay.

Ensure vaccinations are updated at least 1 weeks before service and maintain monthly oral heartworm, flea, and tick prevention.

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